Rest API

Getting started with the REST api. There are two ways to connect with Formitable:

1. Expose your integration as an APP

For integrations with publicly available applications, we provide the app store as a way for restaurant owners to easily expand their Formitable experience.
Your app will be publicly advertised in the app store. Your app will have access to the restaurants that have your app installed.

Configure your app...

2. Create an integration for your restaurant

For integrations that are specific for one restaurant, we provide api keys per user linked to a restaurant.

Contact us to obtain your api key!

Configuring your app integration

Apps have a technical configuration part and publicly facing marketing info. These settings consist of:

  1. Visuals (banner, feature images)
  2. App description
  3. Tags and category
  4. Installation instructions
  5. Developer information
  6. App settings configuration
  7. Webhook registrations

Currently, it is not possible to configure the app yourself, but we are happy to do this for you.

When restaurants install your app, they can configure the app. You can specify which settings can be configured using a json schema to present the settings to the restaurant user in a meaningful way.

You can retrieve these settings for a specific restaurant using this call. When a webhook is invoked, the settings will be sent along with the request so a separate call is not needed.

Contact us to create your app!

Specifying settings

Settings are specified using a json schema.

  • {
  • "$schema": "",
  • "description": "A representation of my app settings.",
  • "properties": {
  • "serverSettings": {
  • "title": "Server settings",
  • "type": "object",
  • "description": "The connection to the server.",
  • "properties": {
  • "companyIdentifier": {
  • "title": "Company identifier",
  • "type": "string",
  • "description": "The company identifier",
  • }
  • "userName": {
  • "title": "User name",
  • "type": "string",
  • "description": "The username to connect with",
  • }
  • }
  • }
  • }

Above settings will render as:


Authentication is done by providing your api key in the header of the requests.

ApiKey: thisisyourtoken
Accept: application/json

An api key is linked to an app or to a specific user of a restaurant. When the app or app user is setup, we will send you your authentication key.

Consuming the API

The API swagger definition (JSON) can be downloaded at: You can use this definition to generate boilerplate code to directly consume the API. See more at:

Api versions

Although we create backwards compatible api versions, try to upgrade to the latest api version for your integrations.


We provide you with a test restaurant to develop and test your integration.


  • Restaurant - Get information about the restaurant you have access to and get the reviews of restaurants.

  • Booking - Create, update, cancel bookings; get information; send messages to the restaurant and view the activity that occurred.

  • Availability - Get information about the availability and opening times of a restaurant.

Restaurant endpoint

Booking endpoint

Availability endpoint

Area endpoint

Table endpoint


Use webhooks to get notified of events that occur in the formitable system.

Webhook events
booking.created Occurs when a booking has been created.
booking.accepted Occurs when a booking has been accepted.
booking.changed Occurs when a booking has been updated.
booking.checkin Occurs when guest checked in at the restaurant.
booking.checkout Occurs when a guest checked out from the restaurant.
booking.canceled Occurs when a booking has been canceled.
booking.failed Occurs when a booking failed.
message.sent Occurs when a message has been sent by the customer.
message.received Occurs when a message has been sent by the restaurant to the customer.
review.created Occurs when a review has been created.
review.request Occurs when a review request can be sent to the customer. Typically 1 day after reservation date.


When an event occurs you registered for, your webhook will receive data about the event. This data is wrapped in the WebhookViewModel model.

Definition list

Ready for take-off?

We welcome all types of restaurants, from local favorites to Michelin starred restaurants and international, multi location hospitality groups. With our step-by-step switching service, our Customer Success team will have you up and running in no-time.

Learn more

Get started with Formitable, for free

Formitable is free to try, easy to set up, and works seamlessly together with your favorite hospitality tools.

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