Guests | Formitable
Formitable, Zenchef and Resengo unite to shape the future of dining as Zenchef in 2024
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Essentials to being
a good host

Guests form the base of everything you do. The more information you have about the guest, the better. Formitable collects all your data in one place. Better insights mean smoother guest experiences, tailored marketing messages, and more revenue.

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Collect information about guests like allergies or specific wishes

Manage guest insights

There is nothing better than for your staff to be able to see all ‘must knows’ to provide the best experience possible and make your guests feel special. Think ‘what’s the name of their dog?’, ‘what table would they like to sit on?’, and ‘do they like still or sparkling water?’ Bridge the gap between online and offline by adding recurring Guest Notes and Tags.

Sent. Delivered. Read.

Reply to dietary requests or drop a quick “thank you” in response to a review. You and your team have a complete overview of everything that's happening with a guest in one place, so you’ll always know what’s up.

Connect with your POS system to sync reservations

Connect your POS

Enrich your CRM with guest spendings? We’ve got you covered. Just connect your POS and automatically store the receipt after check-out.

A complete guest history just one click away

Dietary requirements, number of visits and takeaway orders, reviews and even guest spendings. Formitable is built to connect with your guests, so a complete guest history is just one click away. Consider the wealth and abundance of knowledge that will turn your entire team into a super host.

Collect information about guests like allergies or specific wishes
Collect information about guests like allergies or specific wishes

Export your data whenever you need to

Need to export your data? No problem. You can download your guest data at any time.

“Now we can provide better service, hospitality & a wonderful guest experience”

Erhan Seven (FACTORY GIRL, Amsterdam & Berlin)

Read success story

Ready for take-off?

We welcome all types of restaurants, from local favorites to Michelin starred restaurants and international hospitality groups. You can get started in no time with the documentation in our Help Center and the help of our support team.

Watch our demos Try for free