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WHY ZENCHEFOS

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Avoid no-shows

Secure your service. Experience worry-free reservations and reduce last-minute cancellations.

Restaurant booking management software
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Avoid No-Shows

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Take pre-payments

Customize pre-payment amounts, refund periods and accept payment methods like iDeal, PayPal and all major credit cards. You are in charge.

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Avoid No-Shows

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Hold credit card guarantees

Ask guests for a credit card guarantee and charge a fee in case they don't show up. You decide on the fee to charge.

pre-payment no show
[16:30] reservation reminder sent
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Avoid No-Shows

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Secure reservations

Send guests reminders for upcoming reservations, providing the option to cancel if needed. Reduce the risk of no-shows with flexible reservation management.

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Avoid No-Shows

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Spot potential no-shows

Identify potential no-shows. Based on predictable data, we highlight guests to remind or request a prepayment, avoiding potential no-shows.

[20:36] Tagged as no-show
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Guest engagement

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How Le Mystique Upgraded Their Guest Experience with ZenchefOS

Food for thought

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How Le Mystique Upgraded Their Guest Experience with ZenchefOS

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La Scène: A culinary symphony of stars, service, and data insights

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Villa Pinewood enriches its local culinary story with ZenchefOS

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ZenchefOS enables effortless online bookings at Le Moulin de Léré

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Calculate your profit potential

Use our calculator tool to get an estimate of the potential savings and revenue boosts  for your restaurant
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Make dining out more meaningful

Discover how we can help improve the dining experiences you serve your guests.

For restaurateurs
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Frequently asked questions

How can I eliminate no-show risks in my restaurant for special events like holidays?

Consider selling tickets for exceptional occasions like Valentine's Day, Easter brunch, or Mother's Day. This method assures 100% attendance as guests must pay in advance.

How can I identify and prevent repeat no-shows from recurring?

Register no-show customers to flag their repeat offenses. Our restaurant software will alert you when reservations come from these individuals, enabling you to confirm their intent or remove them from the system.

How can I utilize reminders to effectively reduce no-shows?

Leverage SMS and WhatsApp reminders for time-sensitive and dependable notifications. These reminders are more impactful than emails in reducing no-shows in your restaurant.

How can I implement clear terms and conditions to address no-show issues?

Mandate guests to accept general booking conditions, including unambiguous cancellation policies. This establishes a standard contract and discourages no-shows in your restaurant.

How can I encourage guests to confirm their reservations and avoid no-show?

Request reconfirmations from guests to guarantee their intention to attend. Contact those who haven't confirmed to confirm their reservation or remove them from the system.